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u764571690
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ojaspunj.com
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Edit:
/home/u764571690/domains/ojaspunj.com/public_html/refund.php
(6282B)
<!DOCTYPE html> <html lang="en"> <head> <meta charset="UTF-8"> <meta name="viewport" content="width=device-width, initial-scale=1.0"> <title>Refund & Shipping Policy - Ojas Punj Power Drop</title> <style> body { font-family: Arial, sans-serif; line-height: 1.6; margin: 20px; background-color: #f4f4f4; color: #333; } .container { max-width: 800px; margin: auto; background: #fff; padding: 30px; border-radius: 8px; box-shadow: 0 0 10px rgba(0, 0, 0, 0.1); } h1, h2 { color: #0056b3; } ul { list-style-type: disc; margin-left: 20px; } </style> </head> <body> <div class="container"> <h1>Refund & Shipping Policy - Ojas Punj Power Drop</h1> <h2>1. Shipping Policy</h2> <ul> <li><strong>Delivery Time:</strong> All products are typically delivered within 6 to 7 business days from the date of order confirmation. Delays may occur due to unforeseen circumstances, and we will keep you informed in such cases.</li> <li><strong>Shipping Charges:</strong> Shipping charges are calculated based on your delivery location and are non-refundable once the order is placed.</li> <li><strong>Tracking:</strong> Once your order is dispatched, you will receive a tracking number via email/SMS to monitor the delivery status of your product.</li> <li><strong>Delivery Areas:</strong> We currently deliver to all major cities and towns across India. For remote locations, delivery time may vary.</li> </ul> <h2>2. Return Policy</h2> <ul> <li><strong>Return Window:</strong> Return request must be initiated within 24 hours of receiving the product.</li> <li><strong>Eligibility for Returns:</strong> <ul> <li>Product must be unopened and in original packaging</li> <li>Product must be in the same condition as received</li> <li>Return request must be initiated within 24 hours of delivery</li> </ul> </li> <li><strong>Return Process:</strong> <ul> <li>Contact our customer support to initiate return within 24 hours of delivery</li> <li>Provide order number and reason for return</li> <li>Pack the product securely in original packaging</li> <li>Attach the return label provided by us</li> <li>Ship the product back to our warehouse within 3 days of return approval</li> </ul> </li> </ul> <h2>3. Refund Policy</h2> <ul> <li><strong>Refund Eligibility:</strong> <ul> <li>Product price will be refunded for eligible returns</li> <li>Shipping charges are non-refundable</li> <li>Refund will be processed only after receiving and inspecting the returned product</li> </ul> </li> <li><strong>Refund Process:</strong> <ul> <li>Refund will be initiated within 3-5 business days after receiving the returned product</li> <li>Refund will be processed through the original payment method</li> <li>Bank processing time may vary (typically 1-2 business days)</li> </ul> </li> <li><strong>Non-Refundable Items:</strong> <ul> <li>Shipping charges</li> <li>Opened or used products</li> <li>Products without original packaging</li> <li>Products returned after 24 hours of delivery</li> </ul> </li> </ul> <h2>4. Cancellation Policy</h2> <ul> <li><strong>Order Cancellation:</strong> <ul> <li>Orders can be cancelled within 24 hours of placement</li> <li>Cancellation is only possible before the order is dispatched</li> <li>To cancel an order, send an email to support@ojaspunj.com with your Order ID within 24 hours of placing the order</li> <li>Email subject should be: "Order Cancellation Request - [Your Order ID]"</li> <li>Full refund (including shipping charges) will be processed within 3-5 business days for cancelled orders</li> <li>Cancellation requests received after 24 hours or after order dispatch will not be entertained</li> </ul> </li> </ul> <h2>5. Our Quality Promise</h2> <ul> <li>We take pride in delivering only the highest quality products to our customers.</li> <li>Each product undergoes thorough quality checks before dispatch.</li> <li>We carefully package all items to ensure they reach you in perfect condition.</li> <li>Our replacement policy is designed to ensure you always receive products in excellent condition.</li> <li>We maintain detailed records of all shipments to ensure smooth delivery and tracking.</li> </ul> <h2>6. Contact Information</h2> <p>For any questions regarding our Refund & Shipping Policy, please contact us through any of the following channels:</p> <ul> <li><strong>Email:</strong> support@ojaspunj.com</li> <li><strong>Email:</strong> ojaspunjindia@gmail.com</li> <li><strong>WhatsApp:</strong> +91-7999554703 (Message/call 10:00AM-06:00PM)</li> <li><strong>Technical Support:</strong> +91-6264248799 (message 10:00AM-06:00PM)</li> <li><strong>Website:</strong> <a href="https://www.ojaspunj.com">www.ojaspunj.com</a></li> </ul> <p><strong>Last Updated:</strong> June 2025</p> </div> </body> </html>
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